Use of Information Collected by Us
Pantaloon may collect two types of information about users: "Personal Information" (such as name, email address, mailing address, phone number, credit card number and the items you purchase) and "Aggregate Information" (such as information about how many users log on to our Site on a daily basis or frequency of customer visits to Pantaloon Stores).
We use customer information in an effort to improve your shopping experience and to communicate with you about our products, services, promotions and contests. We may also use this information to make offers to you, to help us target specific products and services to you, and to help us develop and improve our Site and Stores and tailor our Site and Stores to your interests.
Personal Information Collected Online by www.pantaloonretail.in and at Our Stores
Personal Information is collected online by us or our service providers (e.g., such as MindViz Tracker) on our behalf when users voluntarily register with www.pantaloonretail.in. We may receive personal usage and demographic information from our Stores and from third parties we work with including, for example, www.futurebazaar.com.
In our Stores, Personal Information is collected from you in a number of ways, including the following:
- When you purchase products from our Stores, we may collect your name, address, email address, telephone number(s) and credit card information (with the expiration date). In addition, we collect transaction information related to your purchase (such as what you bought, the price you paid, the payment method you used and if the product was on sale).
- When you apply for a credit card account through our Stores, we may also collect income, employment information and credit information, such as credit cards owned by you, in addition to identifying information, such as your name, address, telephone number(s), email address(es), income and employment status.
- When you fill out a tailoring order or instruct us to mail product to another location, we may collect your name, address, email address, telephone number and credit card information.
- When you fill out any in-store promotional surveys, we may gather certain Personal Information, such as your opinions on specific products and/or services, in addition to identifying information, such as your name, address, telephone number(s), email address(es), income and employment status.
Aggregate Information Collected Online by www.pantaloonretail.in and at Our Stores
Aggregate Information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, frequency of Store visits, Site pages you access most frequently or search terms you enter. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information. For example, the number of people who shopped at www.pantaloonretail.in during a specific time period or the number of people who shopped at our Stores who are 25 years of age is Aggregate Information that does not personally identify a specific user. Both www. pantaloon.com and our Stores collect Aggregate Information.
Sharing Information with Third Parties
www.pantaloonretail.in and our Stores may divulge Personal Information if such action is required for Pantaloon or any of our service providers or consultants to comply with any valid legal process, such as a subpoena, search warrant, statute or court order, or any valid administrative request from a law enforcement agency. In addition, we may divulge Personal Information if we or any of our service providers or consultants believes that such disclosure is necessary to address any unlawful acts or acts that may endanger the health or safety of another customer or of the general public.
We may share Personal Information and Aggregate Information with our service providers, consultants and affiliates for our internal business purposes.
Links to Other Sites
Personal Information Collected By Pantaloon and Correction Requests
You can ask us by mail for a summary of any Personal Information that www.pantaloonretail.in or the Pantaloon Stores have retained about you. Please address your request to (MENTION DESIGNATION OF THE CONCERNED PERSON AND OFFICE ADDRESS). We will send such information for review only to the email address or mail address that we have on file for the visitor name that is associated in our database for such information.
If at any time you wish to change, correct or update your Personal Information, please send your request to (MENTION DESIGNATION OF THE CONCERNED PERSON AND OFFICE ADDRESS). Please be sure to include your email address, full name and postal address.
No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of www.pantaloonretail.in to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Information, neither www.pantaloonretail.in nor any of our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is done at your own risk.
Limitation on Liability
IN NO EVENT SHALL WWW.PANTALOON.COM, THE PANTALOON STORES OR ANY OF THEIR AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF THESE ENTITIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
The laws of India will govern these disclaimers, terms and conditions without giving effect to any principles of conflict of law.
All content included in the Site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of www.pantaloonretail.in or its content suppliers and protected by Indian copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on the Site is the exclusive property of www.pantaloonretail.in and protected by Indian copyright laws. All software used on the Site is the property of www.pantaloonretail.in or its software suppliers and protected by Indian copyright laws. Permission is granted to electronically copy and print hard copy portions of the Site for the sole purpose of placing an order on the Site or using the Site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of the Site is strictly prohibited.
All trademarks, logos, service marks and trade names are proprietary to www.pantaloonretail.in, Pantaloon Retail (India) Limited or other respective owners that have granted the Site the right and license to use such intellectual property.
Registration, Accounts and Passwords
If you register and create an account on the Site you agree to be responsible for: (i) maintaining the confidentiality of passwords or other account identifiers which you choose, and (ii) all activities that occur under such password or account identifiers.
The information, services, products offered for sale and materials contained in and/or advertised on the Site, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PANTALOON AND ITS SUPPLIERS DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. In addition, www.pantaloonretail.in and its suppliers do not represent or warrant that the information accessible via the Site is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.
Links to Other Web sites and Services
This Site may contain links to Web sites other than our own. www.pantaloonretail.in does not assume any responsibility for those sites and provides those links solely for the convenience of our visitors. www.pantaloonretail.in does not control the content of these sites and takes no responsibility for their content, nor should it be implied that www.pantaloonretail.in endorses or otherwise recommends such sites or the products or services offered.
Limitation on Liability
IN NO EVENT SHALL PANTALOON OR ANY OF ITS AFFILIATED ENTITIES OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF PANTALOON HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION, UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE FROM THE SITE. These limitations shall apply notwithstanding any failure of essential purpose or the existence of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.